Ordering from us

UK Delivery

Our orders are shipped out from our warehouse in Bristol. We offer free standard shipping on all UK orders. Tracked shipping is available on request.

International Delivery

For EU orders postage is approximately £3 + £2 per box set. Orders from outside the EU are currently subject to a COVID surcharge due to carrier costs, however we hope to bring shipping prices in line with EU rates once this is lifted.

Brexit and customs

Customers are responsible for paying any customs fees due on their order. Our countries of origin/manufacture are the UK and Germany.

Returns

If you are unhappy with your purchase then please get in touch with us at mail@ingeniousink.co. We will try and put the situation right.